MISSION

Our library is a service driven resource for the cultural, entertainment and
educational needs for our communities

VISION STATEMENT

To be an essential community centre providing leading edge, barrier-free services.

Children & Youth Services Mission Statement

We encourage children and youth to celebrate their individuality, ideas, and voice through reading, writing, and technology.

Our Promise to You

• We will be available and willing to provide service to all.
• We will listen carefully in order to understand and meet your needs.
• We will provide you with timely and competent service.
• We will maintain a helpful, positive and tactful manner in all situations.
• We will provide you with the appropriate level of service in an effective, courteous, empathetic and non-judgmental manner

Taken from the Spruce Grove Public Library Customer Service Standards and Competencies
Adopted March 2006

Plan of Service - Goals

• Create a proactive technology plan
• Develop comprehensive resources and services
• Develop an effective marketing and communication plan
• Professional growth through education
• Create partnerships and relationships within the community
• Establish consistent and sustainable sources of funding

Statement of Intellectual Freedom

All persons in Canada have the fundamental right, as embodied in the nation's Bill of Rights and the Canadian Charter of Rights and Freedoms, to have access to all expressions of knowledge, creativity and intellectual activity, and to express their thoughts publicly. This right to intellectual freedom, under the law, is essential to the health and development of Canadian society.
Libraries have a basic responsibility for the development and maintenance of intellectual freedom.
It is the responsibility of libraries to guarantee and facilitate access to all expressions of knowledge and intellectual activity, including those which some elements of society may consider to be unconventional, unpopular or unacceptable. To this end, libraries shall acquire and make available the widest variety of materials.
It is the responsibility of libraries to guarantee the right of free expression by making available all the library's public facilities and services to all individuals and groups who need them.
Libraries should resist all efforts to limit the exercise of these responsibilities while recognizing the right of criticism by individuals and groups.
Both employees and employers in libraries have a duty, in addition to their institutional responsibilities, to uphold these principles.

The Spruce Grove Library subscribes to the Canadian Library Association's Statement on Intellectual Freedom. ~1999